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Service Category
Refrigerators and Freezers
Cooling, leaks, ice makers and built-ins
Common Issues
Refrigerator service often depends on temperature behavior, water lines, built-in access and whether the issue changed suddenly or slowly over time.
- Not CoolingWhen a refrigerator is not cooling, the appliance is running but the temperature in one or both sections is above the safe range for food storage.
- Ice Maker ProblemsIce maker problems include no ice, slow ice, hollow cubes, leaking water lines or frozen dispensers.
- Water LeaksA leaking refrigerator is a service priority. Leaks come from the water line, the defrost drain, the ice maker or the door seal.
- Frost BuildupFrost buildup in the freezer or on the back wall of the refrigerator usually points to a defrost system or door-seal issue.
- Unusual NoiseUnusual noise can come from the compressor, the evaporator fan, the condenser fan or loose components.
Helpful Details
Appliance type, brand, model if available, temperature symptoms, water or ice behavior, age and access constraints.
Brands and Service Context
Appliance Guys handles these conversations at a high level first, then narrows the service plan around the appliance, symptoms, access and customer priorities.
- Sub-ZeroSub-Zero refrigerators and freezers are a flagship category for our team, and we approach Sub-Zero service with the patience the platform expects.
- KitchenAidKitchenAid refrigerators are common in mid-tier and premium kitchens, and we service them across French-door, side-by-side and counter-depth configurations.
- GEGE refrigerators span entry-level through Café and Monogram lines, and our service plan adapts to the tier we are looking at.
- WhirlpoolWhirlpool refrigerators are reliable workhorses, and most of our Whirlpool calls resolve in a single visit when the symptom is described well.
- SamsungSamsung refrigerators have feature-rich electronics and family-hub configurations that benefit from a careful service approach.
- LGLG refrigerators include linear-compressor and instaview platforms, and our service plan reflects the platform under the hood.