Service approach for LG washer not spinning

LG washers use a direct-drive motor that displays specific codes when the spin cycle cannot complete. Reading the code at intake usually pre-determines the diagnostic order.

We confirm the load size, whether the door or lid is fully closed, any displayed code and whether the symptom appeared after a particular load.

Most LG no-spin calls resolve in one visit when the displayed code, the model number and the load context are available at intake.