What customers can observe
When a washer does not drain, the cause is usually drain-pump blockage, hose obstruction or pump failure.
- Water remains in the drum after cycle
- Cycle pauses with error code
- Pump runs but water does not leave
- Slow drain over multiple minutes
Helpful details for the visit
Confirm the cycle stage when drain fails, whether any error code is shown, recent loads with foreign objects (coins, hair clips) and the drain hose path.
Brands we commonly see with washer not draining
Appliance Guys handles washer not draining symptoms across the washers and dryers brands we service. Brand-specific notes link below.